Last Updated: November 2025
Welcome to CirclePing, a mobile safety and location-sharing platform designed to help users stay connected with trusted friends and family during emergencies. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services.
CirclePing (“we,” “our,” or “us”) is a personal safety app that enables users to:
Create private emergency circles of trusted contacts
Send safety alerts and location updates in real time
Receive notifications when friends request help or share their status
We are committed to transparency, data security, and responsible technology use.
We collect only the information necessary to deliver our services effectively.
Account Details: When you sign up, we collect your name, email address, and phone number to create and manage your account.
Profile Information: You may add a username, photo, or nickname to personalize your profile.
Emergency Contacts: You can add trusted people (“Your Circle”) to receive alerts. Their contact details are stored securely and used only for alert delivery.
Location Data:
Collected only when you grant permission.
Used to provide live location sharing, Safe Zone detection, and emergency alerts.
We use both precise (GPS) and approximate (network) location data to deliver accurate and reliable alerts.
Location is never shared publicly or sold to third parties.
Device Information: We collect device type, operating system, and app version for performance and crash diagnostics.
Usage Data: Includes app interactions, screen views, and notification events to improve reliability and user experience.
If you sign in with a third-party account (e.g., Google, Apple), we collect limited information necessary for authentication only.
We use collected data to:
Deliver and improve CirclePing’s core safety features
Send emergency and alert notifications via Firebase Cloud Messaging (FCM)
Display your live location to selected contacts when you activate an alert
Detect entry into unsafe zones and notify your Circle
Maintain app security and prevent misuse
Comply with legal and regulatory obligations where required
Your data is stored securely using Google Firebase, which applies strong encryption (AES-256) and access controls.
We do not store passwords in plain text.
All network communication between the app and our servers uses HTTPS/TLS encryption.
Only you and your approved Circle have access to your real-time location data.
We perform regular security reviews and restrict administrative data access.
We never sell or rent your data.
We share your data only when necessary:
With Your Consent — for example, when sending an alert to your Circle.
With Service Providers — such as Firebase, used for authentication, messaging, and analytics.
For Legal Reasons — when required to comply with applicable law, prevent fraud, or ensure safety.
Account data is retained as long as your account is active.
Location and alert history are stored temporarily (e.g., 30–90 days) for functionality, then deleted automatically.
You may request full deletion of your account and data at any time by contacting:
support@circleping.com
Depending on your region, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent to location sharing at any time
Export your data for personal use
Request account deletion through app settings or by emailing us
CirclePing is not designed for children under 13 years of age (or the minimum age in your country).
If we become aware that data from a child has been collected without parental consent, it will be deleted promptly.
Our servers are hosted in secure Google Cloud regions, which may be located outside your country.
We apply appropriate safeguards under applicable data protection laws to ensure your information remains protected.
We may update this Privacy Policy periodically.
Any updates will be posted here with a revised “Last Updated” date.
Significant changes will also be communicated via the app or email.
If you have any questions or requests regarding this Privacy Policy, please contact us at: